Privacy Policy — Effective Date: 5 December 2025
1. Who We Are
Get Linkd Up (“we”, “us”, “our”) is the company behind the Get Linkd Up app and website. This Privacy Policy applies to all services offered under the brand, including the mobile app, website, and any associated features.
2. Information We Collect
| Type of Data | When / Why We Collect It |
| Account Data (email, phone number, DOB, login credentials) | On account creation and identity verification |
| Profile Data (photos, preferences, bio, interests, gender, location, optional social links) | To enable matching, profile visibility, and personalized experiences |
| Usage Data & Metadata (app activity, login times, device info, IP, session logs) | To improve service, ensure security, detect abuse/fraud |
| Video/Call Session Data (temporary video stream, call timestamps) | To enable the 60-second intro calls — calls are not recorded or stored (see “Storage & Security”) |
| Payment & Transaction Data (in-app purchases, subscription, hosting payment) | To process payments, billing, refunds, and accounting/legal compliance |
| Referral & Reward Data (referral codes, referrals, promo entries) | For referral tracking and reward distribution |
Social Media & External Integrations
If you optionally link a social media or third-party account (e.g., with a “Wingman” friend, or external login), we may receive data that you choose to share (profile picture, public info, etc.).
3. How We Use Your Data
We use collected data for these purposes:
- To enable core app functionality (calls, matching, Wingman mode, referrals)
- To provide personalized user experience based on preferences and interests
- To support security, moderation, and abuse prevention mechanisms
- To process payments, billing, in-app purchases, and subscription services
- To analyze and improve the app — bug fixes, performance enhancements, analytics
- To comply with legal obligations when necessary (fraud prevention, accounting, compliance)
4. Data Sharing & Third-Party Services
We may share or process data with the following types of third parties:
- Hosting and DevOps providers (for website/app hosting and server maintenance)
- Payment processors (for subscription and in-app purchases)
- Analytics and app-performance services (to improve user experience)
- Customer support services (for support, account issues, moderation)
We do not sell your personal data to advertisers or third parties for marketing purposes. Any data sharing will follow the standards outlined in this policy and applicable laws.
5. Storage, Security & Retention
- Data is stored on secure servers with encryption at rest and in transit.
- Video calls are not recorded — streams are session-based only.
- Account data, transaction history, and other relevant data are kept for required retention periods for legal, fraud-prevention, or business purposes.
If you delete your account or request data removal, your profile and personal data will be removed from visibility; however, backups or audit records may be retained for a limited safety period, only for fraud prevention or compliance.
6. Your Rights
As a user, you have the right to:
- Access your personal data
- Request deletion or correction of your data
- Opt out of optional features (e.g., referrals, social integrations)
- Close your account permanently
- Contact support for any data-privacy queries
We will respond to such requests promptly and in line with applicable regulations.
7. Cookies & Tracking (Website Only)
Our website may use cookies or similar technologies to:
- Track anonymous usage data (visits, page views, performance)
- Improve user experience and site performance
You may disable cookies in your browser settings — but note that some site features may not work correctly without them.
8. Children & Age Restriction
Get Linkd Up is strictly for users 18 years or older. If we discover any profile belonging to someone under 18, we will suspend or delete the account immediately and report if required by law.
9. Changes to This Policy
We may update this Privacy Policy as features evolve or laws change. We will always publish the updated version with the effective date. Continued use of the service after changes means you accept them.
10. Contact Information
If you have any questions about your privacy or data usage, you can reach us at:
support@getlinkdup.com
